Deskripsi Pekerjaan
Join Ruangguru as a Business & Operations Associate and play a pivotal role in our mission to transform education in Indonesia. In this dynamic position, you will be the backbone of our teacher operations, ensuring that our educators are recruited, onboarded, and allocated effectively to meet the diverse needs of our students. You will work closely with the academic team to maintain high standards of teacher readiness and classroom performance. Your role involves analyzing operational data to improve efficiency and collaborating with various departments to streamline workflows. You will also act as a point of contact for teachers, resolving queries and ensuring a smooth operational experience. If you are a proactive problem solver with a passion for education and operations, this is the perfect opportunity to grow your career in a fast-paced EdTech environment.
Tanggung Jawab
- Oversee the full lifecycle of teacher operations, including sourcing, interviewing, and hiring new educators.
- Manage the onboarding process to ensure teachers are fully prepared and compliant with company policies.
- Allocate teachers to specific classes based on subject expertise and student demand.
- Monitor teacher performance and readiness through regular assessments and feedback sessions.
- Coordinate with academic teams to address operational bottlenecks and improve service delivery.
- Maintain accurate records of teacher data and operational metrics in the HR management system.
- Organize training sessions and workshops to enhance teacher capabilities.
Kualifikasi
- Bachelor’s degree in Business Administration, Education, or a related field.
- Proven experience in operations, recruitment, or administrative support roles.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Detail-oriented with a focus on accuracy and data integrity.
- Ability to work collaboratively in a fast-paced team environment.