Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for streamlining processes and driving operational excellence? Radikari is looking for a dedicated Business Operations Specialist to join our dynamic team in Jakarta Selatan. In this role, you will be the backbone of our operational workflow, ensuring that our vendor interactions are seamless and our internal processes run at peak efficiency.
As our Business Operations Specialist, you will take ownership of end-to-end vendor management, including problem tracking, proactive follow-ups, and ensuring that all operational bottlenecks are resolved with precision and speed. We are seeking an analytical thinker who thrives in a fast-paced environment and possesses the communication skills necessary to maintain strong professional relationships with our external partners.
If you are a proactive problem solver who enjoys optimizing business tasks and ensuring organizational success, we invite you to grow your career with us at Radikari.
Tanggung Jawab
- Manage day-to-day interactions with third-party vendors to ensure service level agreements are met.
- Implement and maintain a robust system for tracking operational issues and incident reporting.
- Conduct timely follow-ups on outstanding vendor inquiries to ensure rapid resolution.
- Collaborate with cross-functional teams to identify and eliminate operational inefficiencies.
- Prepare regular performance reports to provide insights for management decision-making.
- Maintain documentation of operational processes to ensure company-wide compliance.
- Proactively address potential vendor-related risks before they escalate.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum 1-2 years of experience in business operations, vendor management, or administrative support.
- Strong analytical skills with the ability to interpret data and identify process improvements.
- Excellent verbal and written communication skills in both Indonesian and English.
- High level of proficiency in Microsoft Office Suite (Excel, Word) and project management software.
- Exceptional problem-solving abilities and a focus on timely resolution.
- Ability to work independently while contributing effectively to a team-oriented environment.