Deskripsi Pekerjaan
Tech101 Technologies Inc. is looking for a proactive and detail-oriented Business Partnership Assistant to join our dynamic team. In this pivotal role, you will serve as the primary point of contact between our company and our valued clients, ensuring that our business partnerships are nurtured and grown effectively.
The ideal candidate is someone who thrives in a fast-paced environment and possesses exceptional communication skills. You will be responsible for managing multiple client accounts, coordinating internal resources to meet client needs, and handling inquiries with professionalism and efficiency. If you are passionate about building relationships, driving client satisfaction, and want to advance your career in a supportive corporate setting, we encourage you to apply.
Tanggung Jawab
- Manage and cultivate strong relationships with existing business partners and key accounts.
- Coordinate with internal departments to ensure seamless service delivery and timely resolution of client issues.
- Handle incoming inquiries via phone, email, or chat with a focus on customer satisfaction.
- Prepare and maintain accurate records of partnership activities, contracts, and reports.
- Assist in the development and implementation of strategies to improve client retention and engagement.
- Conduct regular follow-ups to monitor account performance and identify opportunities for upselling or expansion.
- Collaborate with the sales team to provide feedback and insights from client interactions.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- 1-3 years of experience in customer service, account management, or sales support.
- Excellent written and verbal communication skills in English.
- Strong organizational skills with a keen attention to detail.
- Ability to multitask effectively and prioritize tasks in a busy environment.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- A positive attitude, high level of integrity, and a desire to learn.