Deskripsi Pekerjaan
Flokq is seeking a dedicated and detail-oriented Business Process Coordinator to join our Sales Operations team in Yogyakarta. In this pivotal role, you will be responsible for ensuring consistent execution across the entire sales workflow by maintaining rigorous process discipline and optimizing operational efficiency.
As a Business Process Coordinator, you will serve as the backbone of our sales operations, working closely with cross-functional teams to streamline processes, identify bottlenecks, and implement strategic improvements that drive measurable results. Your analytical mindset and proactive approach will help us maintain our competitive edge in the dynamic PropTech industry.
This contract position offers an excellent opportunity for professionals who thrive in fast-paced environments and are passionate about operational excellence. You will play a critical role in shaping how our sales teams operate day-to-day, ensuring that every process from lead generation to deal closure runs smoothly and efficiently.
Join Flokq and be part of an innovative team transforming the way people find and manage their perfect living spaces across Indonesia.
Tanggung Jawab
- Design, implement, and maintain standardized sales workflows and operational processes across the organization
- Monitor and track sales performance metrics, identifying areas for improvement and optimization
- Coordinate with sales teams to ensure consistent execution of processes and adherence to best practices
- Develop and maintain documentation of sales procedures, guidelines, and workflow diagrams
- Conduct regular audits and process reviews to ensure compliance with established standards
- Collaborate with cross-functional teams to identify bottlenecks and implement process improvements
- Generate detailed reports on sales operations performance and process efficiency metrics
- Provide training and support to sales staff on process-related matters and system usage
Kualifikasi
- Bachelor's degree in Business Administration, Management, or related field from a reputable university
- Minimum 2 years of experience in sales operations, process coordination, or business analysis roles
- Strong understanding of sales cycles, workflows, and performance metrics in a B2B or service environment
- Proficiency in data analysis tools and MS Office Suite, especially Excel and PowerPoint
- Excellent communication and interpersonal skills with the ability to work effectively across teams
- Detail-oriented mindset with strong organizational and time management abilities
- Self-motivated with the capacity to thrive in a dynamic, fast-paced startup environment
- Problem-solving orientation and willingness to take initiative in process improvement