Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make a significant impact in the global logistics industry? Shipco Transport is seeking a dedicated Business Support specialist to join our Regional Key Accounts team. In this pivotal role, you will act as the backbone for our commercial team, ensuring seamless operations and supporting high-value client relationships. You will have the opportunity to work in a fast-paced environment, handling complex logistics solutions and providing critical administrative support that drives business growth. We value proactive problem solvers who thrive in collaborative settings and are eager to contribute to our continued success in the freight forwarding sector.
Tanggung Jawab
- Provide comprehensive administrative support to the Regional Key Accounts commercial team.
- Assist in the preparation, formatting, and management of sales proposals, contracts, and performance reports.
- Maintain accurate, up-to-date records of customer interactions, account activity, and performance metrics.
- Coordinate with internal departments, including operations and finance, to ensure the timely delivery of logistics services.
- Support the resolution of client inquiries and operational issues to ensure high levels of customer satisfaction.
- Analyze sales data and market trends to identify opportunities for upselling or cross-selling.
- Participate in regular business reviews and strategy meetings to align support efforts with organizational goals.
Kualifikasi
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
- Minimum of 2-3 years of experience in sales support, account management, or customer service within a B2B environment.
- Strong proficiency in Microsoft Office Suite, particularly advanced Excel functions and PowerPoint presentations.
- Excellent written and verbal communication skills in English, with a professional and polished tone.
- Ability to manage multiple priorities, meet tight deadlines, and adapt quickly to a dynamic work environment.
- Basic understanding of logistics and freight forwarding concepts is a strong advantage.
- Highly organized, detail-oriented, and possesses a proactive problem-solving attitude.