Deskripsi Pekerjaan
CPH International is a dynamic organization committed to leveraging technology for operational excellence. We are looking for a Business Systems & Workflow Manager to own and manage our ClickUp workspace, driving efficiency and collaboration across all teams.
In this role, you will be the go-to expert for ClickUp configuration, workflow automation, and system integration. You will design and implement scalable processes, manage user permissions, and ensure data integrity. Your work will directly impact project delivery timelines and team productivity.
Key responsibilities include optimizing workspace structure, creating automated workflows, integrating third-party tools, training staff, and providing ongoing support. The ideal candidate is proactive, detail-oriented, and experienced in managing complex project management systems.
This is a contract position offering flexibility and competitive hourly compensation. Join us in Manila and become a key player in our digital transformation journey.
Tanggung Jawab
- Own and manage the entire ClickUp workspace, including configuration, customization, and optimization.
- Design and implement efficient workflows, automations, and integrations to streamline business processes.
- Collaborate with cross-functional teams to understand requirements and translate them into system solutions.
- Provide training and support to users, ensuring adoption and best practices.
- Monitor system performance, troubleshoot issues, and implement improvements.
- Maintain documentation of processes, guides, and system updates.
- Evaluate and integrate third-party tools and APIs to enhance functionality.
- Manage user permissions, roles, and security settings.
Kualifikasi
- Proven experience as a ClickUp expert or administrator with deep knowledge of workspace setup and automation.
- Strong understanding of business systems, workflow design, and process optimization.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage multiple priorities in a remote environment.
- Strong communication and training skills to support diverse teams.
- Familiarity with project management methodologies (Agile, Scrum) is a plus.
- Experience with integrations (Slack, Google Drive, Zapier, etc.).
- Previous experience in a similar role in IT or consulting is preferred.