Deskripsi Pekerjaan
Join the prestigious Abian Harmony Hotel & Spa as a dedicated Butler and provide unparalleled luxury service in the heart of Bali. We are looking for a meticulous and service-oriented individual to ensure our guests enjoy a seamless and memorable stay. As a Butler, you will go beyond standard hospitality by anticipating guest needs and delivering personalized attention. This role offers a competitive salary, comprehensive training programs, and a clear pathway for career advancement within the luxury hospitality industry. If you have a passion for perfection and thrive in a dynamic environment, we want to hear from you.
Tanggung Jawab
- Provide personalized concierge services and greet guests warmly upon arrival and departure.
- Assist with luggage handling, transportation arrangements, and special guest requests.
- Manage guest rooms to the highest standards of cleanliness, organization, and presentation.
- Prepare and arrange amenities, turndown services, and special occasion decorations.
- Coordinate with kitchen and dining staff to ensure seamless in-room dining experiences.
- Handle guest inquiries, complaints, and feedback with professionalism and discretion.
- Maintain strict confidentiality regarding guest information and preferences.
Kualifikasi
- Previous experience in a similar luxury hotel or hospitality role is preferred.
- Strong command of the English language, both verbal and written.
- Excellent interpersonal and communication skills with a guest-first attitude.
- High level of grooming standards and professional personal presentation.
- Ability to work flexible hours, including weekends, public holidays, and night shifts.
- Proactive problem-solving attitude and keen attention to detail.
- Valid ID card (KTP) and a positive, energetic demeanor.