Deskripsi Pekerjaan
Join Paris Baguette Singapore as a Cafe Outlet Manager and become the driving force behind our exceptional customer experience and operational excellence. As a key leader in our team, you'll have the opportunity to inspire and develop your staff while ensuring the highest standards of service and quality that Paris Baguette is known for.
In this dynamic role, you'll oversee daily operations, manage inventory, implement marketing strategies, and foster a positive work environment that aligns with our brand values. You'll be responsible for maximizing sales, controlling costs, and maintaining strict adherence to food safety and hygiene standards.
Paris Baguette offers a collaborative culture where your leadership skills will make a tangible impact. Whether you're a seasoned hospitality professional or looking to advance your career in the food and beverage industry, this position provides a platform to grow professionally while contributing to the success of one of Singapore's beloved bakery-café chains.
If you're passionate about customer service, team leadership, and creating memorable experiences, we invite you to apply and join our team dedicated to excellence in every cup and every bite.
Tanggung Jawab
- Lead, train, and motivate a team of café staff to deliver exceptional customer service
- Manage daily operations including opening and closing procedures, inventory control, and staff scheduling
- Ensure adherence to food safety standards, hygiene protocols, and company policies
- Monitor sales performance, analyze business metrics, and implement strategies to achieve targets
- Handle customer inquiries and resolve complaints promptly and professionally
- Coordinate with suppliers for timely delivery of products and ingredients
- Execute marketing initiatives and promotional activities to drive foot traffic and sales
- Maintain a clean, organized, and inviting café environment
Kualifikasi
- Minimum 2-3 years of experience in a supervisory or management role in the food and beverage industry
- Proven track record of leading teams and achieving performance targets
- Strong knowledge of café operations, food safety regulations, and inventory management
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Basic financial literacy for managing budgets and controlling costs
- Proficiency in point-of-sale systems and basic office software
- Passion for customer service and the food and beverage industry