Deskripsi Pekerjaan
Are you an experienced leader looking to inspire a team in a vibrant café environment? Direka Katering is seeking a dedicated Cafe Supervisor to oversee daily operations, ensure high standards of customer service, and manage a team of passionate baristas and service staff. You will be the face of our brand, ensuring every guest leaves with a smile while maintaining operational efficiency. We offer a supportive culture where your contributions directly impact our success. Join us to lead a dynamic team in Puchong, Selangor and grow your career in the hospitality industry.
Tanggung Jawab
- Supervise daily café operations and manage staff schedules efficiently.
- Ensure strict adherence to food safety, hygiene standards, and HACCP regulations.
- Train, mentor, and motivate the café team to deliver exceptional service.
- Handle customer inquiries, complaints, and feedback with professionalism.
- Manage inventory levels, stock control, and timely ordering.
- Monitor cash handling, daily sales reports, and operational expenses.
- Maintain a clean, welcoming, and organized café environment.
Kualifikasi
- Minimum 1-2 years of experience in a supervisory role within the F&B or Hospitality sector.
- Strong leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced, high-volume environment.
- Proven customer service orientation and problem-solving abilities.
- Basic knowledge of food safety and sanitation practices.
- Willingness to work weekends, holidays, and flexible shifts.
- Proficiency in using Point of Sale (POS) systems.