Deskripsi Pekerjaan
Join Ramcel Corporation's vibrant café team as a Cafe Supervisor! We're seeking a passionate hospitality leader to oversee daily café operations and deliver exceptional customer experiences. In this hands-on role, you'll manage staff scheduling, ensure premium service standards, maintain inventory accuracy, and uphold impeccable cleanliness protocols. Your leadership will be crucial in resolving customer inquiries, optimizing workflow efficiency, and fostering a positive team culture. If you thrive in fast-paced environments and excel at balancing operational excellence with team development, this opportunity is perfect for you.
Tanggung Jawab
- Oversee daily café operations including opening/closing procedures
- Supervise and train café staff on service standards and protocols
- Manage inventory control, ordering, and stock rotation
- Ensure exceptional customer service through prompt issue resolution
- Maintain strict hygiene and safety compliance standards
- Monitor sales performance and suggest operational improvements
- Coordinate with suppliers for timely product deliveries
- Implement promotional activities to drive customer engagement
Kualifikasi
- Minimum 2 years in hospitality supervisory role
- Strong leadership and team management abilities
- Knowledge of café operations and inventory systems
- Excellent communication and conflict resolution skills
- Ability to work flexible hours including weekends/holidays
- Food safety certification preferred
- Proficiency in basic POS and inventory software
- Customer-centric service mindset