Deskripsi Pekerjaan
Join EastWest Rural Bank, Inc. as a CAINTA DRO TELLER and become an integral part of our commitment to providing exceptional banking services to the Cainta community. As a DRO Teller, you will be the face of our bank, delivering outstanding customer service while handling various financial transactions with precision and professionalism.
We are seeking a detail-oriented individual with a passion for banking and a strong commitment to customer satisfaction. In this role, you'll process deposits, withdrawals, and other banking transactions while maintaining the highest standards of security and compliance. Your ability to work effectively as part of a team will be essential to creating a positive banking experience for our valued customers.
EastWest Rural Bank offers a supportive work environment where your professional growth is nurtured. We provide comprehensive training and opportunities for career advancement within our organization. If you're looking to build a rewarding career in banking while making a positive impact in your community, this position is perfect for you.
Tanggung Jawab
- Process various banking transactions including deposits, withdrawals, and fund transfers with accuracy and efficiency
- Provide exceptional customer service, addressing inquiries and resolving banking-related concerns
- Actively collaborate with team members to ensure smooth branch operations and service delivery
- Maintain strict adherence to banking policies, procedures, and regulatory requirements
- Balance cash drawers and reconcile transactions at the end of each business day
- Identify opportunities to cross-sell bank products and services to meet customer needs
- Assist in maintaining a clean and organized branch environment
- Participate in regular training sessions to enhance product knowledge and service skills
Kualifikasi
- At least a bachelor's degree in Business, Finance, or any related field
- Previous experience in customer service or banking is preferred but not required
- Excellent communication and interpersonal skills with a customer-focused mindset
- Strong numerical aptitude and attention to detail
- Ability to work effectively as part of a team in a fast-paced environment
- Basic computer literacy and willingness to learn banking software systems
- Integrity and trustworthiness with a strong sense of responsibility
- Willingness to work on a flexible schedule including weekends if required