Deskripsi Pekerjaan
Are you looking to kickstart your career in customer service? Stark BPO Services is seeking enthusiastic Call Center Agents to join our supportive team in Toril, Davao del Sur. We offer a competitive salary range of ₱17,000 to ₱25,000 per month, comprehensive health insurance, and clear pathways for career growth and advancement.
No prior experience is necessary! We provide comprehensive training to ensure you have all the skills needed to succeed. Our company culture emphasizes teamwork, continuous learning, and recognizing outstanding performance. As a Call Center Agent, you'll be part of a dynamic environment where your contributions make a real difference in our customers' experiences.
We believe in investing in our people, offering regular opportunities for skill development and promotion. Our supportive management team is committed to helping you reach your professional goals while maintaining a healthy work-life balance. If you're a good communicator with a positive attitude and a desire to grow, we'd love to have you on board!
Tanggung Jawab
- Handle incoming customer inquiries with professionalism and empathy
- Provide accurate information about products and services
- Resolve customer issues efficiently and effectively
- Maintain detailed records of customer interactions in our CRM system
- Meet or exceed performance metrics including call handling time and quality scores
- Collaborate with team members to improve customer service processes
- Continuously update knowledge about company products and services
Kualifikasi
- High school diploma or equivalent (some college education preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment with minimal supervision
- Basic computer literacy and typing skills (minimum 25 WPM)
- Positive attitude and customer-focused mindset
- Willingness to work flexible hours including weekends if required