Deskripsi Pekerjaan
Join Agnesian Munchkins Inc as a Captain Waiter and lead our exceptional dining team in Quezon City! This pivotal role combines leadership excellence with hands-on service expertise to create unforgettable guest experiences. You'll orchestrate seamless daily dining operations, ensuring every interaction exceeds expectations while maintaining our renowned service standards. Collaborate closely with culinary and beverage teams to synchronize service flow, resolve guest concerns proactively, and maintain a flawless front-of-house environment. Your expertise will directly contribute to our reputation for excellence in Metro Manila's vibrant hospitality scene.
We're seeking a seasoned professional who thrives in dynamic settings and possesses a passion for hospitality excellence. This full-time position offers competitive compensation and the opportunity to develop leadership skills within a supportive team environment. If you're ready to elevate guest experiences while mentoring staff and optimizing operations, we invite you to apply and become an integral part of Agnesian Munchkins Inc's success story.
Tanggung Jawab
- Oversee daily dining operations to maintain exceptional service standards
- Coordinate between kitchen and bar teams for seamless service flow
- Resolve guest concerns promptly and ensure satisfaction
- Train and supervise junior waitstaff on service protocols
- Manage table assignments and optimize seating efficiency
- Handle billing processes and cash transactions accurately
- Maintain cleanliness and organization in dining areas
Kualifikasi
- Minimum 2 years of experience as Captain Waiter or similar leadership role
- Proven ability to manage high-volume dining operations
- Strong conflict resolution and customer service skills
- Basic knowledge of food safety and sanitation standards
- Ability to multitask in fast-paced environments
- Excellent communication and interpersonal abilities
- Flexible availability including evenings and weekends