Deskripsi Pekerjaan
Are you looking for a rewarding career in financial services? Western Union, a global leader in cross-border payments, is seeking a dedicated Cashier / Teller (Front Line Associate) to join our team in Kuala Lumpur City Centre. As the face of Western Union, you will play a crucial role in delivering exceptional customer service and facilitating secure and efficient money transfers.
In this role, you will be responsible for handling cash transactions accurately, assisting customers with international money transfers, and providing information on our products and services. You will ensure compliance with company policies and regulatory requirements while maintaining a positive and professional environment.
Key Responsibilities:
- Process money transfer transactions efficiently and accurately
- Provide exceptional customer service and address inquiries
- Handle cash, checks, and other forms of payment
- Maintain accurate transaction records and balances
- Promote Western Union products and services to customers
- Adhere to security and compliance procedures
- Assist with currency exchange and bill payments
If you are a customer-focused individual with strong communication skills and a passion for helping others, we want to hear from you.
Tanggung Jawab
- Process money transfer transactions efficiently and accurately
- Provide exceptional customer service and address inquiries
- Handle cash, checks, and other forms of payment
- Maintain accurate transaction records and balances
- Promote Western Union products and services to customers
- Adhere to security and compliance procedures
- Assist with currency exchange and bill payments
Kualifikasi
- High school diploma or equivalent
- Previous experience in cash handling or retail banking preferred
- Excellent communication and interpersonal skills
- Basic mathematical skills and attention to detail
- Ability to work in a fast-paced environment
- Knowledge of money transfer regulations is a plus
- Fluency in English and Malay; additional languages are advantageous
- Trustworthy and reliable with a strong work ethic