Deskripsi Pekerjaan
Are you a dynamic, results-driven leader passionate about education, community building, and business growth? Gentem Lifelong Learning is looking for a high-impact Center Manager to lead our vibrant learning center in Cikarang. In this crucial leadership role, you will hold the keys to the center's commercial and operational success, ensuring that we deliver unparalleled value to our members while continuously expanding our reach.
As the Center Manager, you will strategically drive consultative sales, manage day-to-day operations, and inspire a local team of educators and customer service specialists. You will act as the face of Gentem Lifelong Learning in Cikarang, engaging with parents, students, and local businesses to foster a supportive, growth-oriented learning environment. If you excel at turning strategic goals into operational success, we want you on our team!
Tanggung Jawab
- Drive educational sales and center enrollment targets through strategic lead generation, proactive outreach, and consultative sales closures.
- Manage all day-to-day operations of the Cikarang center, ensuring a safe, clean, welcoming, and highly efficient environment.
- Lead, coach, and motivate center staff and instructors, fostering a high-performance, customer-centric culture.
- Deliver exceptional customer experiences, promptly resolving member inquiries and feedback to maximize student satisfaction and retention.
- Develop and execute localized marketing campaigns and community outreach initiatives in collaboration with the regional marketing team.
- Manage the center's operational budget, inventory, administrative reporting, and compliance with local standards.
Kualifikasi
- Bachelor's degree in Business Administration, Education Management, Marketing, Communications, or a related field.
- Minimum of 3 to 5 years of experience in center management, retail operations, hospitality, or educational sales.
- Proven track record of achieving commercial sales targets and managing operational KPIs.
- Excellent leadership skills with a demonstrated ability to build, manage, and inspire high-performing teams.
- Strong interpersonal and communication skills, with fluency in Indonesian and professional proficiency in English.
- Analytical mindset with the ability to leverage performance metrics to drive business improvement plans.
- Familiarity with the Cikarang market and community is highly advantageous.