Deskripsi Pekerjaan
Are you a motivated individual with a passion for delivering excellence in customer service? PERSOL is currently seeking a dedicated Central Bank Teller to join our professional banking team. In this role, you will be the face of our institution, providing high-quality service and assisting clients with their daily financial transactions.
We believe in nurturing talent; therefore, full professional training will be provided to ensure you are equipped with the skills necessary to excel in the financial sector. If you are detail-oriented, have a flair for customer engagement, and are looking to build a stable career in the banking industry, this is the perfect opportunity for you.
As a Bank Teller, you will handle cash transactions, process account inquiries, and play a pivotal role in maintaining the security and efficiency of our branch operations. We offer a competitive salary package, a supportive work environment, and clear pathways for career progression.
Tanggung Jawab
- Process various retail banking transactions, including deposits, withdrawals, and bill payments, with high accuracy.
- Provide exceptional face-to-face customer service, addressing inquiries and resolving issues promptly.
- Maintain cash drawer balance and perform end-of-day reconciliation procedures.
- Identify opportunities to cross-sell banking products and services based on individual customer needs.
- Adhere strictly to bank policies, security protocols, and compliance regulations at all times.
- Maintain a clean, organized, and professional workstation to ensure a positive customer experience.
- Collaborate with branch staff to achieve team service excellence and performance targets.
Kualifikasi
- Minimum GCE 'O' Level, 'A' Level, Diploma, or equivalent qualification.
- Prior experience in customer service, retail, or hospitality is an advantage, but not required.
- Strong interpersonal and communication skills with a friendly, professional demeanor.
- High level of integrity, reliability, and attention to detail when handling financial transactions.
- Ability to remain calm and efficient in a fast-paced, customer-facing environment.
- Willingness to learn and adapt to new banking software and internal procedures.
- Proficient in basic computer skills and comfortable with numeracy.