Deskripsi Pekerjaan
Join Erajaya as a Channel Marketplace Analyst - Supervisor and lead the strategic management of our e-commerce platforms. This pivotal role requires you to oversee end-to-end operational processes across diverse marketplaces, ensuring alignment with product characteristics and business objectives. You'll analyze platform performance metrics, optimize channel strategies, and drive cross-functional collaboration to enhance marketplace efficiency and revenue growth. The ideal candidate will leverage data-driven insights to troubleshoot operational challenges, implement process improvements, and mentor team members in best practices. This position offers the opportunity to shape Erajaya's digital commerce landscape while working with Indonesia's leading consumer retail company.
Tanggung Jawab
- Oversee end-to-end operational management of multiple e-commerce marketplaces
- Analyze platform-specific characteristics to optimize product listings and performance
- Develop and implement channel strategies aligned with business KPIs
- Lead cross-functional teams to resolve operational bottlenecks
- Monitor marketplace metrics and provide actionable insights for improvement
- Mentor junior analysts on marketplace best practices
- Collaborate with vendors to enhance marketplace visibility and sales
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field
- 3+ years experience in marketplace operations or e-commerce analytics
- Strong data analysis skills with proficiency in Excel and BI tools
- Proven experience supervising cross-functional teams
- Deep understanding of major e-commerce platforms (Tokopedia, Shopee, Lazada)
- Excellent problem-solving and decision-making abilities
- Fluent in both written and spoken English and Indonesian