Deskripsi Pekerjaan
Join our dynamic team at Eastin Hotels as a Chinese Restaurant Waiter and become an ambassador of exceptional dining experiences! We're seeking a friendly, energetic individual with Mandarin proficiency to deliver outstanding customer service in our vibrant Chinese restaurant setting. This role is perfect for hospitality professionals who thrive in fast-paced environments and take pride in creating memorable moments for guests through attentive service and cultural authenticity.
As a key member of our F&B team, you'll showcase our signature Chinese cuisine while maintaining the highest standards of hospitality. You'll engage with diverse clientele, manage table operations efficiently, and uphold the elegant ambiance that Eastin Hotels is renowned for. We offer competitive compensation and a supportive workplace where your language skills and cultural knowledge will be truly valued.
This full-time position provides an excellent opportunity to grow within our internationally recognized hospitality brand. If you're passionate about Chinese culinary traditions and committed to excellence in guest service, we invite you to apply and contribute to our reputation for unforgettable dining experiences.
Tanggung Jawab
- Greet and seat guests promptly, ensuring warm first impressions
- Take accurate food and beverage orders with Mandarin proficiency
- Present menu details and recommend Chinese specialties with confidence
- Deliver orders promptly while maintaining proper food presentation
- Monitor guest satisfaction and address concerns proactively
- Process payments efficiently and manage cash handling procedures
- Maintain cleanliness of dining area and service stations
- Coordinate with kitchen staff for seamless order execution
Kualifikasi
- Fluency in Mandarin and English (both written and spoken)
- Previous restaurant or hospitality service experience
- Strong customer service orientation with problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic knowledge of Chinese cuisine and dining etiquette
- Positive attitude and teamwork-oriented mindset
- Physical stamina to stand and walk for extended periods
- Flexibility to work evenings, weekends, and holidays