Deskripsi Pekerjaan
Are you a highly organized, customer-focused, and detail-oriented professional ready to embark on a rewarding career with a global industry leader? FedEx is actively seeking a dedicated Clearance Representative to join our vibrant and expanding team in Bayan Lepas, Penang. This pivotal role offers an incredible opportunity to contribute directly to the efficiency of global trade and uphold the high standards of customer service that FedEx is renowned for worldwide.
As a Clearance Representative, you will be an integral part of our logistics operations, responsible for the precise handling of critical customs documentation and seamless coordination with various internal departments, external agencies, and valued clients. Your expertise will ensure the swift and compliant movement of goods across international borders, playing a crucial part in our commitment to 'connecting the world.' This position is perfect for individuals who thrive in a dynamic, fast-paced environment and possess a strong passion for accuracy and problem-solving.
Join FedEx and become part of a company that genuinely invests in its people, offering not just a competitive salary and comprehensive benefits, but also extensive opportunities for professional development, career advancement, and a supportive work culture. If you are meticulous, proactive, and eager to make a significant impact in the logistics and supply chain sector, we strongly encourage you to apply and help us deliver excellence every day.
Tanggung Jawab
- Process customs documentation accurately and efficiently for import and export shipments.
- Liaise with customs authorities, internal departments, and customers to resolve clearance issues.
- Ensure full compliance with all local and international customs regulations and policies.
- Perform data entry and maintain accurate records of all customs clearance activities.
- Provide exceptional customer service, responding to inquiries regarding shipment status and customs requirements.
- Monitor shipment status and proactively address potential delays or complications.
- Collaborate with team members to optimize workflow and achieve operational targets.
Kualifikasi
- A Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Prior experience in customs clearance, freight forwarding, or a related administrative role is an advantage.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills in English, both written and verbal.
- Strong attention to detail and a high level of accuracy in data entry and document processing.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Familiarity with local customs regulations and import/export procedures is a plus.
- A strong commitment to delivering outstanding customer service.