Deskripsi Pekerjaan
Are you looking for a rewarding opportunity to work in a dynamic environment? Private Advertiser is seeking a dedicated Clearance Representative to join our night shift team in the heart of Kuala Lumpur City Centre. This role offers exceptional service opportunities, competitive benefits, and a clear pathway for professional growth. If you thrive in a fast-paced setting and excel at ensuring customer satisfaction, we want to hear from you.
As a Clearance Representative, you will play a crucial role in verifying customer information and processing clearance requests efficiently. You will be the first point of contact for our clients during the night shift, ensuring that all inquiries are handled with the utmost professionalism. We pride ourselves on delivering exceptional service, and we are looking for individuals who share our commitment to excellence.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for career advancement and skill development.
- Supportive and inclusive work culture.
- Convenient location in the city center.
Don't miss this chance to advance your career with a reputable company. Apply today to become part of our team!
Tanggung Jawab
- Verify customer identities and process clearance requests accurately and efficiently.
- Handle inbound and outbound calls, addressing inquiries and resolving issues during night operations.
- Maintain detailed and accurate records of all transactions and customer interactions.
- Collaborate with the day shift team to ensure seamless service continuity.
- Adhere strictly to company policies, security protocols, and compliance standards.
- Identify and escalate complex issues to supervisors when necessary.
- Provide exceptional customer service to ensure high satisfaction levels.
Kualifikasi
- Minimum of 1-2 years of experience in customer service, verification, or a related field.
- Strong verbal communication skills with the ability to speak and write clearly in English.
- Ability to work effectively during night shifts and maintain high energy levels.
- High school diploma or equivalent qualification.
- Proficient in using computer systems and basic software applications.
- Strong attention to detail and problem-solving abilities.