Deskripsi Pekerjaan
Join Chanel as an Assistant Manager, Client Data Quality and Operations, and become a guardian of our luxury brand's most valuable asset—client data. In this pivotal 1-year contract role, you'll orchestrate end-to-end client data governance frameworks, ensuring absolute integrity across all touchpoints. Collaborate with cross-functional teams to implement robust data quality protocols, conduct comprehensive audits, and drive operational excellence. You'll develop innovative solutions to maintain data accuracy, resolve discrepancies, and align with global compliance standards. This position offers the opportunity to shape Chanel's data strategy while working in a dynamic, high-performance environment.
As the bridge between data strategy and execution, you'll optimize data workflows, implement continuous improvement initiatives, and mentor team members on best practices. Your expertise will directly impact customer experience, campaign effectiveness, and strategic decision-making. If you're passionate about precision, operational rigor, and contributing to one of the world's most iconic brands, this role is your platform to excel.
Tanggung Jawab
- Oversee end-to-end client data governance frameworks ensuring accuracy and compliance
- Execute data quality audits and implement corrective actions across systems
- Collaborate with IT, marketing, and sales teams to align data operations
- Develop and maintain data quality metrics with continuous improvement protocols
- Lead cross-functional initiatives to resolve data discrepancies and enhance consistency
- Train and mentor team members on data quality standards and operational procedures
- Monitor regulatory changes and implement data governance updates
Kualifikasi
- Bachelor's degree in Data Science, Information Technology, or related field
- 5+ years of experience in data quality, governance, or operations management
- Proven expertise implementing data management frameworks and quality protocols
- Strong analytical skills with proficiency in data auditing tools
- Experience collaborating with cross-functional teams in luxury or retail sectors
- Certification in data governance (e.g., CDMP) or operations management preferred
- Excellent problem-solving abilities with attention to detail