Deskripsi Pekerjaan
Join CIMB Niaga's prestigious Specialist Program as a Client Relationship Manager and embark on a dynamic career in Indonesia's leading financial institution. This unique program is designed to develop future leaders in banking, offering hands-on experience in client portfolio management, financial advisory, and relationship building. You'll work directly with high-net-worth clients, delivering personalized banking solutions while mastering CIMB's digital banking ecosystem. Surabaya's bustling commercial hub provides the perfect backdrop to accelerate your professional growth in retail banking and wealth management.
As part of our specialist track, you'll receive intensive training in client acquisition strategies, risk assessment, and regulatory compliance. The program emphasizes cross-functional collaboration with credit analysts, product specialists, and marketing teams to create seamless client experiences. Successful candidates will develop expertise in identifying growth opportunities, managing client portfolios, and driving business objectives in alignment with CIMB's regional expansion goals.
Tanggung Jawab
- Manage and nurture relationships with high-value clients, ensuring portfolio growth and retention
- Develop tailored financial solutions including wealth management, credit facilities, and investment products
- Conduct regular portfolio reviews and client satisfaction assessments
- Collaborate with credit and product teams to resolve complex client inquiries
- Identify cross-selling opportunities through deep client need analysis
- Maintain comprehensive client documentation and CRM records
- Participate in branch initiatives to enhance client acquisition and engagement
Kualifikasi
- Bachelor's degree in Business, Finance, Economics, or related field (S1)
- Minimum 1-2 years experience in sales, banking, or customer relationship management
- Strong communication and negotiation skills with client-centric mindset
- Proficiency in CRM systems and Microsoft Office Suite
- Ability to work independently while collaborating with cross-functional teams
- Fluency in Bahasa Indonesia and English (written and verbal)
- Strong analytical skills for financial product recommendations