Deskripsi Pekerjaan
Join Zikay Factoring Sdn Bhd as a Client Representative Specialist and build meaningful client relationships in the dynamic financial services industry. We are seeking motivated individuals with excellent communication skills and a passion for customer service to join our growing team.
As a Client Representative Specialist, you will be the face of our company, providing exceptional service to our clients while building long-term relationships based on trust and reliability. We offer a competitive salary package, comprehensive medical coverage, and numerous opportunities for career growth and professional development.
Our company culture values innovation, teamwork, and continuous improvement. We believe in empowering our employees with the tools, training, and support they need to excel in their roles and achieve their career goals.
If you're looking for a rewarding career in financial services with a company that invests in its people, Zikay Factoring Sdn Bhd is the perfect place for you. Apply today and take the first step toward a brighter future!
Tanggung Jawab
- Build and maintain strong, long-term relationships with clients in the financial services sector
- Act as the primary point of contact for client inquiries, concerns, and requests
- Provide exceptional customer service and ensure client satisfaction at all times
- Identify and explore new business opportunities within existing client accounts
- Collaborate with internal teams to ensure seamless service delivery to clients
- Stay updated on industry trends and best practices to provide informed recommendations
- Maintain accurate and up-to-date client records in our CRM system
- Contribute to the continuous improvement of client service processes and protocols
Kualifikasi
- Diploma or degree in Business, Finance, Marketing, or related field
- Minimum 1-2 years of experience in client relationship management or sales
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proven track record of building and maintaining client relationships
- Ability to work independently and as part of a team
- Proficiency in CRM software and Microsoft Office applications
- Positive attitude with a customer-focused mindset