Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for excellence in client service? IQVIA is looking for a dedicated Client Services Representative 1 to join our elite Speaker Bureau team in Santa Ana, Metro Manila.
As part of our global organization, you will play a critical role in supporting the Life Sciences industry by planning and managing highly compliant meetings and events. You will serve as the primary point of contact for healthcare professionals and internal stakeholders, ensuring that every event is executed with precision, transparency, and adherence to complex regulatory standards. This is an incredible opportunity to develop your project management skills within a fast-paced, innovative environment.
At IQVIA, we prioritize professional growth and provide our team members with the tools needed to succeed in a global healthcare landscape. If you are organized, communicative, and thrive in a role that values compliance and efficiency, we invite you to apply and make an impact.
Tanggung Jawab
- Coordinate and manage end-to-end meeting logistics for Life Sciences industry events.
- Serve as the primary liaison between clients, speakers, and internal departments.
- Ensure all event activities strictly adhere to global compliance policies and local healthcare regulations.
- Manage event documentation, including contracts, invitations, and attendee tracking.
- Provide timely and professional communication to stakeholders via phone and email.
- Utilize internal systems to track event progress, expenditures, and compliance reporting.
- Troubleshoot event-related issues promptly to ensure a seamless experience for participants.
Kualifikasi
- Bachelor’s degree in Business Administration, Communications, or a related field.
- 1+ years of experience in customer service, call center operations, or event coordination.
- Exceptional verbal and written communication skills in English.
- Strong organizational skills with the ability to manage multiple competing priorities.
- High attention to detail, especially regarding data accuracy and regulatory compliance.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and collaboratively in a fast-paced global team.
- Experience in the pharmaceutical or healthcare industry is a distinct advantage.