Deskripsi Pekerjaan
Are you a compassionate individual looking to make a meaningful impact in the healthcare sector? Ardence Mediclinic is currently seeking a dedicated and professional Clinic Assistant to join our growing team in Tambun, Perak. As a vital member of our frontline staff, you will play a crucial role in ensuring that every patient receives prompt, accurate, and empathetic care from the moment they walk through our doors.
We pride ourselves on maintaining a high standard of medical service and a welcoming environment. In this role, you will be the face of our clinic, assisting our doctors in daily operations, managing patient flow, and ensuring that our facility remains organized and hygienic. If you are organized, detail-oriented, and possess a strong passion for helping others, we would love to meet you.
This position is an excellent opportunity for individuals who want to develop their skills in a clinical setting, work within a supportive team culture, and contribute to the well-being of the local Tambun community.
Tanggung Jawab
- Warmly greet and register patients upon arrival while maintaining accurate digital and manual records.
- Assist doctors during examinations and minor medical procedures as required.
- Manage appointment scheduling, patient inquiries, and telephone communication with professionalism.
- Ensure the clinic environment, including waiting areas and consultation rooms, is clean, sanitized, and well-organized.
- Handle basic medication dispensing under the supervision of the attending physician.
- Maintain confidentiality and adhere strictly to all medical data privacy regulations.
- Manage inventory levels of medical supplies and alert management when stock replenishment is needed.
- Process payments and handle billing documentation with high attention to detail.
Kualifikasi
- Minimum SPM qualification or equivalent; candidates with a Diploma in Nursing or Medical Assistant studies are encouraged to apply.
- Prior experience in a clinical or customer service role is highly advantageous.
- Strong interpersonal and communication skills with a compassionate approach to patient care.
- Proficiency in basic computer applications for patient management systems.
- Ability to multitask and remain calm in a fast-paced medical environment.
- A proactive attitude with strong problem-solving capabilities.
- Must be reliable, punctual, and possess a strong sense of professional integrity.
- Ability to work full-time hours according to the clinic's operating schedule.