Deskripsi Pekerjaan
Join the Advantage Medical Group team and be the heart of exceptional patient care! We are seeking a compassionate and organized Clinic Assistant to join our dynamic operations in the East Region. In this pivotal role, you will serve as the first point of contact for our patients, ensuring a welcoming and professional environment while supporting clinical teams with essential administrative and clinical tasks. If you are looking for a rewarding career where you can make a tangible difference in people's lives every day, this is the perfect opportunity for you.
Tanggung Jawab
- Greet patients warmly and manage the front desk reception to ensure a welcoming and organized environment.
- Assist clinical staff with patient triage, vital signs monitoring, and basic medical procedures.
- Manage patient scheduling, appointments, and rescheduling to optimize clinic efficiency and patient flow.
- Handle patient inquiries via phone and in-person with professionalism, empathy, and accuracy.
- Maintain accurate medical records, patient charts, and ensure compliance with privacy regulations.
- Coordinate with insurance providers and assist with the billing and invoicing process.
- Order, inventory, and maintain stock of medical supplies, equipment, and stationery.
- Support special medical procedures and assist physicians during examinations when required.
Kualifikasi
- Diploma in Medical Assistantship, Nursing, or a related healthcare qualification.
- Minimum of 1-2 years of relevant experience in a clinical or medical administrative setting.
- Strong knowledge of medical terminology, anatomy, and basic clinical procedures.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in Microsoft Office Suite and experience with Electronic Health Records (EHR) systems.
- Ability to work well in a fast-paced team environment and adapt to changing priorities.
- Valid First Aid or Basic Life Support (BLS) certification is highly desirable.