Deskripsi Pekerjaan
Join KB Finansia Multi Finance as a Collection Agency Staff and play a pivotal role in our financial operations. You'll facilitate withdrawal requests from agencies, ensuring seamless coordination with branch offices for complete documentation. This role demands meticulous monitoring and validation of financial transactions to maintain compliance and operational excellence. You'll be the bridge between agencies and internal teams, resolving discrepancies and optimizing collection processes. The position offers dynamic exposure to financial systems while contributing to our mission of delivering reliable financial services. We provide a collaborative environment where your attention to detail and problem-solving skills will directly impact our service quality and client satisfaction.
Tanggung Jawab
- Facilitate withdrawal requests from collection agencies with precision and efficiency
- Coordinate with branch offices to ensure complete documentation compliance
- Monitor and validate financial transactions for accuracy and regulatory adherence
- Resolve discrepancies in withdrawal documentation through systematic investigation
- Maintain detailed records of all collection activities and communications
- Collaborate with internal teams to optimize collection workflows
- Ensure timely processing of withdrawal requests while maintaining data integrity
Kualifikasi
- Minimum Diploma degree in Finance, Accounting, or related field
- 1-2 years of experience in banking, financial services, or collection agencies
- Proficiency in financial documentation and transaction validation processes
- Strong attention to detail with excellent organizational skills
- Effective communication skills in Bahasa Indonesia
- Ability to work independently and collaboratively in team environments
- Basic knowledge of financial regulations and compliance standards
- Proficient in Microsoft Office applications (Excel, Word)