Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for financial services? Bestloan Finance and Leasing Inc. is currently expanding our team and seeking a motivated Collection Clerk to join our office in Paranaque City. In this role, you will play a vital part in maintaining the financial health of our organization by managing account receivables and ensuring timely payments.
We are looking for a proactive communicator who can handle sensitive information with professionalism and tact. If you thrive in a fast-paced environment and are committed to maintaining excellent client relationships while achieving collection targets, we want to hear from you. Join a growing company that values your contribution and offers opportunities for professional development.
Tanggung Jawab
- Monitor and track delinquent accounts to ensure timely payment collection.
- Perform regular outbound calls and send emails to clients regarding outstanding balances.
- Maintain accurate and up-to-date records of all collection activities and payment arrangements.
- Coordinate with the finance department to reconcile client accounts and resolve billing discrepancies.
- Prepare weekly and monthly aging reports for management review.
- Implement collection strategies to improve recovery rates while maintaining high standards of customer service.
- Handle client inquiries regarding account statements and payment terms.
- Escalate unresolved or complex collection issues to the supervisor as necessary.
Kualifikasi
- College graduate in Finance, Accounting, Business Administration, or a related field.
- Minimum of 1-2 years of experience in collections, credit control, or accounts receivable.
- Strong interpersonal and communication skills, both verbal and written.
- Proficient in MS Office, particularly Excel and financial management software.
- Ability to remain calm, professional, and firm when dealing with difficult situations.
- Strong organizational skills with the ability to manage multiple accounts effectively.
- Knowledge of standard financial regulations and data privacy policies.
- Residents of Paranaque City or nearby areas are encouraged to apply.