Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for financial services and account management? Bestloan Finance and Leasing Inc. is currently expanding our team in Alabang, and we are looking for a dedicated Collection Clerk to join our growing organization. In this role, you will play a pivotal part in maintaining the financial health of our company by managing account receivables and ensuring timely payments through professional client engagement.
At Bestloan Finance and Leasing Inc., we pride ourselves on a supportive work culture that values integrity, efficiency, and professional growth. You will be provided with the necessary tools and training to succeed in a fast-paced environment. If you are highly motivated, possess strong negotiation skills, and are ready to advance your career in the finance sector, we invite you to apply today.
Tanggung Jawab
- Manage a portfolio of delinquent accounts and perform regular follow-ups via phone, email, and written correspondence.
- Negotiate payment arrangements with clients while maintaining a professional and empathetic demeanor.
- Monitor and update account records accurately in the company database to reflect payment statuses.
- Identify and escalate complex accounts to senior management as required by company policy.
- Prepare weekly and monthly reports on collection progress and aging accounts for the finance department.
- Ensure full compliance with internal financial policies and local regulations regarding debt collection.
- Coordinate with the legal and customer service teams to resolve payment disputes or account discrepancies efficiently.
Kualifikasi
- Candidate must possess at least a High School Diploma, Vocational Diploma, or a Bachelor's Degree in Finance, Accounting, Business Administration, or related fields.
- At least 1-2 years of experience in collections, customer service, or a related role within the financial services industry.
- Excellent verbal and written communication skills in both English and Filipino.
- Strong negotiation and conflict resolution skills with the ability to handle difficult conversations professionally.
- High level of integrity, reliability, and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word) and basic database management.
- Must be willing to work on-site in Alabang, Metro Manila.