Deskripsi Pekerjaan
Join FGF Group of Companies, a dynamic organization with diverse interests in banking, lending, agriculture, real estate, and construction projects. We are seeking a motivated Collection Officer to manage our accounts receivable portfolio and drive revenue recovery. In this critical role, you'll maintain financial health by ensuring timely debt collection while upholding positive customer relationships. Our Bacolod-based team offers a collaborative environment where you can leverage negotiation skills and financial acumen to achieve collection targets. This position provides excellent exposure to multi-industry operations and opportunities for professional growth within our expanding group.
As a key member of our finance team, you'll implement collection strategies, analyze payment trends, and collaborate with cross-functional departments to resolve payment discrepancies. The ideal candidate thrives in fast-paced settings, possesses strong communication abilities, and demonstrates resilience in managing overdue accounts. We offer competitive compensation, comprehensive benefits, and a supportive culture that values initiative and results-driven performance.
Tanggung Jawab
- Monitor and manage accounts receivable to ensure timely collection of outstanding debts
- Initiate contact with delinquent clients via phone, email, and written correspondence
- Negiate payment plans and settlements while adhering to company policies
- Maintain detailed records of collection activities and customer interactions
- Prepare daily/weekly collection reports and performance metrics
- Coordinate with legal department for escalated collection cases
- Identify high-risk accounts and recommend preventive measures
- Collaborate with sales and customer service teams to resolve payment disputes
Kualifikasi
- 1-2 years of experience in credit and collections or accounts receivable management
- Strong negotiation and conflict resolution skills
- Proficiency in accounting software and MS Office applications
- Excellent verbal and written communication abilities
- Ability to work independently with minimal supervision
- Knowledge of debt collection regulations and best practices
- High school diploma or equivalent; accounting degree preferred
- Resilient attitude with ability to handle rejection professionally