Deskripsi Pekerjaan
Monee is a pioneering force in the digital payments and financial services landscape across Southeast Asia and Latin America. We are currently seeking a detail-oriented and results-driven Collections Analyst to join our Maribank team in Singapore. In this pivotal role, you will play a critical part in maintaining our financial health by managing accounts receivable, mitigating credit risk, and ensuring timely revenue recovery. You will work within a fast-paced fintech environment where your analytical skills will directly impact our bottom line.
As a Collections Analyst, you will be responsible for the end-to-end management of delinquent accounts. You will utilize advanced data analysis to identify trends, assess customer creditworthiness, and formulate effective strategies to recover outstanding payments. Collaboration is key; you will work closely with cross-functional teams, including legal and sales, to resolve complex payment issues while maintaining positive customer relationships.
Tanggung Jawab
- Monitor and manage a portfolio of overdue accounts to minimize bad debt exposure.
- Perform comprehensive credit risk analysis and financial assessments on new and existing clients.
- Execute structured recovery strategies, including negotiation of payment plans and settlements.
- Prepare detailed monthly reports on collection performance, aging schedules, and KPIs.
- Collaborate with internal departments to escalate high-risk accounts for legal action or restructuring.
- Utilize financial software and ERP systems to track transactions and account statuses accurately.
- Provide exceptional customer service to clients to ensure sustainable long-term relationships.
Kualifikasi
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 2-3 years of experience in collections, credit control, or accounts receivable.
- Strong analytical mindset with the ability to interpret complex financial data and trends.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP) and ERP systems (SAP, Oracle, or NetSuite).
- Excellent communication and negotiation skills, both written and verbal.
- Strong problem-solving abilities with a focus on achieving targets and resolving conflicts.
- Knowledge of Singapore financial regulations and compliance standards is a plus.