Deskripsi Pekerjaan
Launch your finance career with JPMorgan Chase through our exclusive Virtual Open House for Entry-Level Hiring Event Pooling Program. As a global leader in financial services, we offer dynamic opportunities for aspiring professionals to join our Collections, Fraud & Accounts team. This entry-level role provides hands-on experience in financial operations, customer interaction, and risk management within a supportive environment designed for career growth.
You'll play a critical role in safeguarding financial integrity while developing specialized skills in collections processes, fraud detection, and account management. Our comprehensive training program ensures you gain industry expertise while contributing to our mission of delivering exceptional financial services. Join a diverse team of professionals committed to excellence and innovation in the financial sector.
This virtual event connects you directly with hiring managers and team leaders, streamlining your application process for upcoming entry-level positions. If you're motivated, detail-oriented, and passionate about building a career in finance, this is your gateway to join one of the world's most respected financial institutions.
Tanggung Jawab
- Manage overdue account collections through systematic follow-up and negotiation processes
- Investigate and resolve fraudulent activities by analyzing transaction patterns and customer reports
- Handle complex customer inquiries regarding account balances, billing discrepancies, and payment solutions
- Maintain accurate documentation of collection efforts, fraud cases, and account activities
- Collaborate with cross-functional teams to resolve escalated issues and ensure compliance
- Implement fraud prevention strategies and adhere to regulatory guidelines
- Deliver exceptional customer service while maintaining professional standards during sensitive interactions
Kualifikasi
- Bachelor's degree in Business, Finance, Economics, or related field (fresh graduates welcome)
- Strong analytical skills with attention to detail in financial data review
- Excellent communication skills for customer interactions and documentation
- Basic understanding of accounting principles and financial transactions
- Ability to work independently in a fast-paced virtual environment
- Proficiency in Microsoft Office Suite and CRM systems
- Problem-solving mindset with ability to adapt to changing priorities