Deskripsi Pekerjaan
Join BRI Multifinance Indonesia as a Commercial Collection Staff and play a pivotal role in our financial operations. This position requires you to manage commercial debt collection processes from planning through execution to evaluation. You'll develop strategic collection plans, engage directly with clients to recover outstanding payments, and analyze collection performance metrics to optimize recovery rates. Our ideal candidate thrives in fast-paced environments, possesses strong negotiation skills, and understands the nuances of Indonesian financial regulations. This contract position offers an opportunity to contribute to Indonesia's leading multifinance company while developing valuable expertise in commercial credit management.
Tanggung Jawab
- Develop comprehensive commercial collection plans based on client profiles and payment histories
- Execute multi-channel collection strategies including phone calls, emails, and field visits
- Monitor and evaluate collection process effectiveness through KPI analysis
- Collaborate with legal and credit teams to resolve disputed accounts
- Maintain accurate documentation of all collection activities and client communications
- Generate monthly performance reports for senior management
- Ensure strict compliance with company policies and financial regulations
Kualifikasi
- Bachelor's degree in Finance, Economics, Business Administration, or related field
- Minimum 1-2 years of experience in commercial collections or credit management
- Strong negotiation and conflict resolution skills
- Proficiency in Indonesian financial regulations and banking practices
- Advanced proficiency in MS Office Suite (Excel, Word, Outlook)
- Excellent verbal and written communication skills in Bahasa Indonesia
- Ability to work independently while maintaining team collaboration