Deskripsi Pekerjaan
Join our dynamic team as a Commercial Relationship Manager in Jakarta and become the cornerstone of client success. In this pivotal role, you'll analyze complex business financial needs while building and nurturing long-term relationships with commercial and corporate clients. Your expertise will drive revenue growth through strategic relationship management, ensuring clients receive tailored financial solutions that align with their business objectives. This position offers the opportunity to work in a fast-paced environment where your analytical skills and commercial acumen directly impact client satisfaction and business expansion.
As a relationship management expert, you'll serve as the primary point of contact for key accounts, proactively identifying opportunities for cross-selling and up-selling financial products. Your ability to understand market trends and client pain points will enable you to develop customized service strategies. This role requires exceptional communication skills to translate financial concepts into actionable insights, ensuring seamless collaboration between clients and internal stakeholders.
Tanggung Jawab
- Analyze client business financial needs through comprehensive assessments and data-driven insights
- Develop and maintain strategic relationships with commercial and corporate clients
- Deliver personalized financial solutions to enhance client satisfaction and retention
- Identify cross-selling opportunities and drive revenue growth through targeted offerings
- Coordinate with internal teams to ensure seamless service delivery and client experience
- Prepare detailed relationship management reports and strategic action plans
- Stay updated on market trends to provide relevant financial advice to clients
Kualifikasi
- Bachelor's degree in Business, Finance, Economics, or related field
- Minimum 3 years of experience in commercial relationship management or client-facing sales roles
- Proven track record in managing corporate/commercial client portfolios
- Strong analytical skills with ability to interpret financial data and business metrics
- Excellent communication and negotiation abilities with diverse client profiles
- Proficiency in CRM systems and financial analysis tools
- Understanding of Indonesian financial market regulations and compliance standards
- Fluency in Bahasa Indonesia and English