Deskripsi Pekerjaan
Join our dynamic team as a Commercial Relationship Manager in Surabaya and play a pivotal role in driving business growth through strategic client engagement. In this position, you will be responsible for analyzing clients' business financial needs and managing relationships with commercial and corporate clients. Your expertise will help us build long-term partnerships, identify new business opportunities, and deliver exceptional service that exceeds client expectations.
As a Commercial Relationship Manager, you will serve as the primary point of contact for our valued clients, understanding their unique challenges and developing tailored solutions to meet their financial needs. Your strong communication skills, financial acumen, and ability to build trust will be essential in maintaining and expanding our client base. You will work closely with internal teams to ensure seamless service delivery and contribute to the overall success of our organization.
We are looking for a results-driven professional with a passion for client satisfaction and a proven track record in commercial relationship management. If you thrive in a fast-paced environment and are committed to delivering excellence, this opportunity is perfect for you to make a significant impact in the financial services industry.
Tanggung Jawab
- Analyze clients' business financial needs and develop customized solutions to meet their requirements
- Manage and nurture relationships with commercial and corporate clients, ensuring high levels of satisfaction
- Identify new business opportunities and expand the client base through strategic networking and outreach
- Collaborate with internal teams to ensure seamless service delivery and client support
- Monitor market trends and competitor activities to stay ahead of industry developments
- Prepare regular reports on client relationships, business performance, and growth opportunities
- Conduct periodic client reviews to assess satisfaction and identify areas for improvement
Kualifikasi
- Bachelor's degree in Business, Finance, Economics, or related field
- Minimum of 3 years of experience in commercial relationship management or similar role
- Strong financial analysis skills and ability to understand complex business needs
- Excellent communication, negotiation, and interpersonal skills
- Proven track record in client relationship management and business development
- Ability to work independently and as part of a team in a fast-paced environment
- Proficiency in CRM software and Microsoft Office Suite