Deskripsi Pekerjaan
Are you passionate about creating exceptional experiences for people? Join JLL as a Community Ambassador and become the welcoming face of our premier properties in the Central Region. In this pivotal role, you will serve as the primary point of contact for residents, tenants, and visitors, ensuring a seamless and positive experience within our business districts. We are looking for a proactive individual with strong interpersonal skills to manage inquiries, coordinate facility services, and foster a vibrant community atmosphere. If you thrive in a fast-paced environment and enjoy delivering top-tier customer service, this is the perfect opportunity to advance your career with a global leader in real estate services.
Willingness to work in the Central Business District is essential.
Tanggung Jawab
- Greet and welcome guests and tenants with a professional and friendly demeanor.
- Manage incoming inquiries via phone, email, and in-person to provide accurate information.
- Coordinate and resolve maintenance requests and facility service issues promptly.
- Assist in organizing and hosting community events and building activities.
- Monitor building security protocols and ensure adherence to safety standards.
- Act as a liaison between property management and occupants to address concerns.
- Maintain a clean and organized reception area and lobby spaces.
Kualifikasi
- Minimum of 1-2 years of experience in customer service, hospitality, or property management.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Proficiency in using Microsoft Office Suite and property management software.
- Willingness to work flexible hours, including weekends and public holidays if required.
- Valid Work Permit (if applicable) and a positive attitude towards teamwork.