Deskripsi Pekerjaan
Join our dynamic healthcare team as a Community Care Associate and make a meaningful impact on patient care across Singapore. We are seeking dedicated professionals to support our network of public hospitals, polyclinics, and community clinics in delivering exceptional healthcare services to residents throughout the island.
In this vital role, you will serve as the first point of contact for patients and their families, providing compassionate guidance and efficient administrative support. Your responsibilities will include managing patient registrations, scheduling appointments, processing inquiries, and ensuring smooth coordination between different healthcare departments.
You will work closely with healthcare professionals including doctors, nurses, and allied health workers to facilitate seamless patient experiences. The ideal candidate thrives in fast-paced environments, possesses excellent interpersonal skills, and demonstrates a genuine passion for community health and wellness.
This islandwide position offers exciting opportunities to work across multiple healthcare settings, gain diverse experience, and contribute to Singapore's robust healthcare system. We provide comprehensive training, competitive benefits, and career advancement prospects for committed individuals ready to grow their healthcare careers.
Tanggung Jawab
- Manage patient registration and admission processes efficiently and accurately
- Provide exceptional customer service to patients, visitors, and healthcare professionals
- Coordinate appointment scheduling and manage patient flow
- Process medical records and ensure proper documentation compliance
- Handle patient inquiries and resolve concerns professionally
- Collaborate with clinical staff to support seamless healthcare delivery
- Maintain cleanliness and organization of reception and waiting areas
- Support administrative tasks and data entry as required
Kualifikasi
- Minimum GCE 'N' Level or equivalent educational qualification
- Prior experience in healthcare, customer service, or administrative roles preferred
- Strong verbal and written communication skills in English
- Proficiency in Microsoft Office applications and basic data entry
- Ability to work effectively in team environments and independently
- Excellent organizational and time management capabilities
- Patient, empathetic, and detail-oriented personality
- Willingness to work shifts and travel to different healthcare sites across Singapore