Deskripsi Pekerjaan
Enderun Colleges is looking for a dynamic and service-oriented Community Relations Associate to join our team at the Enderun Co-Working Spaces. This is a unique opportunity to represent a prestigious institution and serve as the heartbeat of our professional community in Makati.
As the primary point of contact, you will be responsible for creating an exceptional first impression for all clients, visitors, and members. The role goes beyond traditional reception; you will be the face of Enderun’s hospitality standards, ensuring that every interaction reflects our commitment to excellence. You will manage the day-to-day operations of the coworking environment, fostering a collaborative atmosphere and ensuring that all facilities meet the high standards expected by our diverse clientele.
The ideal candidate is someone who thrives in a fast-paced environment, possesses a natural flair for hospitality, and is passionate about building professional relationships. Whether you are assisting a startup founder with technical needs or welcoming a corporate executive for a meeting, your goal is to provide a seamless and professional experience. Join us and help grow a vibrant ecosystem where business and education intersect.
Tanggung Jawab
- Serve as the first point of contact for all members and visitors, providing a warm and professional welcome.
- Manage the daily operations of the Enderun Co-Working Space, including desk assignments and meeting room bookings.
- Foster community engagement by facilitating networking opportunities and organizing monthly member events.
- Handle inquiries and lead facility tours for prospective members to drive space occupancy.
- Liaise with the maintenance and IT teams to ensure all facilities and equipment are in top working condition.
- Oversee administrative tasks such as mail handling, billing inquiries, and inventory management for office supplies.
- Address and resolve member concerns or complaints with a high degree of professionalism and efficiency.
Kualifikasi
- Bachelor’s degree in Hospitality Management, Communications, Business Administration, or a related field.
- At least 1-2 years of experience in hospitality, customer service, or coworking space management.
- Exceptional verbal and written communication skills in English.
- Strong interpersonal skills with the ability to build rapport with a diverse range of professionals.
- Proficiency in basic office software (Microsoft Office, Google Workspace) and CRM tools.
- Proven ability to multi-task and manage time effectively under pressure.
- A proactive mindset with a strong attention to detail and problem-solving capabilities.