Deskripsi Pekerjaan
Join Adecco as a Concierge at a premier mall location in the Central Region! We're seeking a customer-focused professional to enhance visitor experiences through exceptional service. This full-time role offers competitive compensation up to $3,000 monthly plus attendance allowances (AWS) and performance bonuses (VB). You'll be the first point of contact for mall visitors, providing personalized assistance, information about services, and resolving inquiries with professionalism. Perfect for individuals who thrive in dynamic environments and enjoy creating positive interactions with diverse clientele. Shift-based schedule with weekend/holiday rotations required.
Tanggung Jawab
- Provide exceptional customer service and assist visitors with inquiries
- Manage lost and found items and coordinate with security
- Distribute promotional materials and information about mall services
- Coordinate with retail tenants to facilitate customer requests
- Maintain a clean and organized concierge station
- Assist with mall events and special promotions
- Resolve customer complaints with empathy and efficiency
Kualifikasi
- Minimum 1 year customer service or hospitality experience
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Strong problem-solving abilities and attention to detail
- Proficient in basic computer applications
- Positive attitude and approachable demeanor
- Knowledge of mall operations preferred