Deskripsi Pekerjaan
Join our dedicated team at Income Insurance Limited as a Contract Executive, Service Support (IS Op Claim) and make a significant impact in assessing IncomeShield claims. This exciting opportunity allows you to leverage your strong analytical skills and flair for numbers in a dynamic insurance environment. As a key member of our service support team, you will be responsible for evaluating and processing claims with precision and efficiency, ensuring our policyholders receive the support they deserve.
Income Insurance Limited is committed to providing comprehensive insurance solutions to our customers, and our claims department is at the heart of this mission. By joining our team, you will gain valuable experience in the insurance industry while contributing to our mission of providing financial security and peace of mind to our policyholders.
We offer a supportive work environment where your analytical abilities and attention to detail will be highly valued. If you are passionate about delivering excellent customer service and have a keen eye for detail, we encourage you to apply for this rewarding contract position.
Tanggung Jawab
- Process and evaluate IncomeShield insurance claims with accuracy and efficiency
- Analyze claim documentation to ensure completeness and compliance with company policies
- Communicate effectively with claimants and internal stakeholders regarding claim status and requirements
- Maintain detailed records of claim processing and documentation
- Resolve claim-related inquiries and provide exceptional customer service
- Ensure all claim processing activities adhere to regulatory requirements and company standards
- Collaborate with team members to streamline claim processing workflows
Kualifikasi
- Bachelor's degree in Business, Finance, Insurance, or related field
- Previous experience in insurance claims processing or customer service role
- Strong analytical skills with a keen attention to detail
- Excellent numerical abilities and proficiency in data analysis
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and meet deadlines
- Knowledge of insurance regulations and industry standards is a plus
- Proficiency in using claims management software and Microsoft Office applications