Deskripsi Pekerjaan
Join Quik Key Solutions as a Non-Voice Account Specialist in the dynamic Financial Tech sector! We're seeking motivated individuals with no prior experience to support our innovative financial technology services. This full-time role offers competitive compensation and growth opportunities in Manila's bustling Ortigas business district. You'll be part of a team revolutionizing digital financial solutions while receiving comprehensive training to excel in non-voice customer support. Perfect for fresh graduates or career changers looking to enter the fintech industry with structured onboarding and mentorship. Enjoy a supportive work environment that values your contribution and provides clear pathways for professional development.
Tanggung Jawab
- Process financial transactions and documentation using specialized fintech platforms
- Provide written customer support via email and chat for financial technology services
- Maintain accurate client records and transaction data in CRM systems
- Collaborate with cross-functional teams to resolve complex financial inquiries
- Adhere to strict compliance protocols for financial data handling
- Continuously update knowledge on fintech products and regulatory requirements
- Contribute to process improvement initiatives for operational efficiency
Kualifikasi
- Open to all candidates with no prior experience - training provided
- High school diploma or equivalent; college graduates preferred
- Excellent written communication skills in English and Filipino
- Basic computer literacy and proficiency with MS Office applications
- Strong attention to detail and data accuracy abilities
- Ability to work independently and collaboratively in a team setting
- Willingness to learn financial technology systems and processes
- Customer service orientation with problem-solving mindset