Deskripsi Pekerjaan
JETEX-Operations Hub Control, Inc is a dynamic and fast-paced organization operating in the private aviation sector. We are committed to leveraging cutting-edge technology to streamline our operations and enhance our service delivery. To maintain this commitment, we are seeking a highly motivated and skilled Corporate IT Support professional to join our team onsite in Taguig City, Metro Manila.
This role is perfect for a technical problem-solver who thrives on variety and enjoys delivering exceptional customer service. You will be responsible for the day-to-day IT operations, providing direct support to employees across all departments. From setting up new workstations and managing software deployments to troubleshooting complex network and hardware issues, you will play a pivotal role in ensuring our technology ecosystem operates flawlessly.
As a Corporate IT Support Specialist, you will manage hardware assets through their lifecycle, administer user accounts within Active Directory and Office 365, and provide hands-on support for a diverse suite of business applications. You will work closely with our global IT team to implement new technologies, maintain stringent security standards, and document best practices for knowledge sharing.
We are proud to offer a competitive salary package of ₱35,000 to ₱45,000 per month, along with a collaborative and supportive work culture that values professional development. If you are ready to take your IT career to the next level and contribute to the success of a global industry leader, we encourage you to apply today!
This role is perfect for a technical problem-solver who thrives on variety and enjoys delivering exceptional customer service. You will be responsible for the day-to-day IT operations, providing direct support to employees across all departments. From setting up new workstations and managing software deployments to troubleshooting complex network and hardware issues, you will play a pivotal role in ensuring our technology ecosystem operates flawlessly.
As a Corporate IT Support Specialist, you will manage hardware assets through their lifecycle, administer user accounts within Active Directory and Office 365, and provide hands-on support for a diverse suite of business applications. You will work closely with our global IT team to implement new technologies, maintain stringent security standards, and document best practices for knowledge sharing.
We are proud to offer a competitive salary package of ₱35,000 to ₱45,000 per month, along with a collaborative and supportive work culture that values professional development. If you are ready to take your IT career to the next level and contribute to the success of a global industry leader, we encourage you to apply today!
Tanggung Jawab
- Provide first-line onsite technical support for hardware (laptops, desktops, printers), software (Windows, MS Office 365), and network connectivity issues.
- Manage user accounts, permissions, and access rights within Active Directory and other enterprise systems.
- Set up and configure new workstations and equipment for new hires, ensuring a smooth onboarding experience.
- Troubleshoot and resolve incidents efficiently using the IT ticketing system, maintaining a high level of customer satisfaction.
- Monitor and maintain IT assets, including inventory management and lifecycle tracking.
- Assist in the implementation and support of network infrastructure, including routers, switches, and VPNs.
- Document technical procedures, solutions, and system configurations.
- Collaborate with the global IT team to roll out new technologies and security updates.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 1-2 years of proven experience in an IT Support or Help Desk role.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Experience in troubleshooting hardware components (PCs, laptops, mobile devices).
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication skills in English.
- Ability to work independently and manage multiple priorities in a fast-paced environment. Must be willing to work onsite in Taguig City.