Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career in the financial services sector? KMC Solutions is seeking a highly motivated Credit Liaison Officer to join our dynamic team in Cebu City. In this pivotal role, you will act as the primary bridge between our clients and the credit department, ensuring seamless communication and efficient processing of credit-related inquiries and documentation.
The successful candidate will thrive in a fast-paced, collaborative environment, maintaining high standards of accuracy while delivering exceptional customer service. This is a full-time position offering a stable morning shift schedule, allowing for a healthy work-life balance. If you possess strong analytical skills and a passion for financial operations, we invite you to apply and contribute to our continued success.
Tanggung Jawab
- Serve as the primary point of contact for credit-related concerns, bridging communication between clients and internal departments.
- Review and verify credit applications, supporting documents, and financial records for accuracy and compliance.
- Maintain organized records of credit interactions, follow-ups, and resolution status in our CRM system.
- Monitor credit account statuses and proactively communicate with stakeholders to address pending items or discrepancies.
- Prepare detailed reports on credit processing timelines and department performance metrics.
- Assist in the implementation of credit policies and procedures to ensure operational efficiency.
- Provide timely feedback to clients regarding the status of their credit applications or inquiries.
- Collaborate with cross-functional teams to streamline credit approval workflows.
Kualifikasi
- Bachelor’s degree in Finance, Business Administration, Accounting, or a related field.
- At least 1-2 years of experience in credit assessment, collections, or customer account management.
- Exceptional verbal and written communication skills in English.
- Strong proficiency in MS Office Suite, particularly Excel and database management software.
- High level of integrity, professional ethics, and attention to detail.
- Proven ability to manage time effectively and handle multiple tasks under pressure.
- Strong analytical and problem-solving capabilities.
- Prior experience in a BPO or shared services environment is highly preferred.