Credit Officer

Are you a motivated and reliable professional with experience in debt collection and credit management? Our company, a reputable organization in Johor Bahru, is seeking a dedicated Credit Officer to join our team. The primary role is to ensure that our company receives payments for services rendered, maintaining healthy cash flow and client relationships.

As a Credit Officer, you will be responsible for managing a portfolio of accounts, contacting customers to arrange payment plans, negotiating settlements, and updating records. You will work in a supportive call centre environment, utilizing your communication skills to resolve outstanding debts while providing excellent customer service.

This is a full-time position offering a competitive salary of RM 2,800 to RM 3,500 per month, depending on experience. If you are persistent, detail-oriented, and able to handle challenging conversations with professionalism, we encourage you to apply.

Key Responsibilities:

• Contact clients to collect outstanding debts and negotiate payment arrangements.
• Manage and update customer accounts accurately in the system.
• Provide exceptional customer service while handling sensitive financial matters.
• Collaborate with team members to achieve collection targets.
• Prepare reports on collection activities and account status.
• Ensure compliance with company policies and legal regulations.

Qualifications:

• Minimum SPM or equivalent qualification.
• Proven experience in debt collection, credit control, or customer service.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Basic computer literacy and experience with CRM software.
• Ability to work under pressure and meet deadlines.
• Self-motivated with a results-oriented mindset.

Join our team and contribute to the financial health of our company. Apply today!