Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career in a global financial institution? JPMorganChase is seeking a high-performing Credit Ops Analyst to join our Card Lending Services team in Metro Manila. In this critical role, you will be at the forefront of maintaining operational excellence, ensuring seamless credit processing, and delivering a best-in-class experience for our global customers.
As part of our Nightshift operations, you will work in a fast-paced, collaborative environment where your analytical skills and commitment to quality will directly impact our lending processes. We value employees who are proactive, possess a strong aptitude for risk mitigation, and are dedicated to upholding the integrity of our financial services.
If you thrive in a dynamic environment and are passionate about operational efficiency, we invite you to join our world-class team and help us build the future of banking.
Tanggung Jawab
- Execute daily credit operational tasks, ensuring compliance with strict global service level agreements (SLAs).
- Perform rigorous validation of credit applications and lending documentation for accuracy and regulatory compliance.
- Analyze financial data and transaction patterns to identify potential credit risks and escalate concerns appropriately.
- Provide proactive support to internal stakeholders and resolve complex customer lending inquiries.
- Identify process improvement opportunities to enhance team productivity and operational workflows.
- Maintain high standards of data integrity and confidentiality in all credit reporting activities.
- Collaborate with cross-functional teams to ensure consistent application of lending policies and procedures.
Kualifikasi
- Bachelor’s degree in Finance, Economics, Business Administration, or a related quantitative field.
- Minimum of 2 years of experience in Credit Operations, Banking, or Financial Services back-office support.
- Proficiency in Microsoft Office Suite (Advanced Excel skills are highly preferred).
- Strong analytical mindset with the ability to interpret complex policies and financial data.
- Excellent verbal and written communication skills, with fluency in English.
- Willingness to work on a permanent nightshift schedule.
- Proven ability to work independently while contributing effectively to a high-performing team environment.