Deskripsi Pekerjaan
Join our dynamic team as a Crew Member in our outlet and become an integral part of the hospitality industry excellence. We offer a competitive salary package, comprehensive leadership training programs, and a supportive work environment that values your growth and development.
As a Crew Member, you will be the face of our establishment, delivering exceptional customer service while maintaining high standards of quality and efficiency. Our commitment to employee development ensures that you'll gain valuable skills in customer relations, team coordination, and operational excellence that will benefit your career long-term.
We believe in creating a workplace where every team member feels valued and empowered. With our focus on continuous improvement and customer satisfaction, you'll have the opportunity to grow both professionally and personally while contributing to our success in the competitive hospitality landscape.
Tanggung Jawab
- Provide excellent customer service and maintain high standards of quality in all interactions
- Prepare and serve food and beverages according to established recipes and procedures
- Ensure cleanliness and proper maintenance of the outlet facilities and equipment
- Assist in inventory management and stock rotation to minimize waste
- Collaborate effectively with team members to ensure smooth operations during peak hours
- Handle customer inquiries and resolve any issues promptly and professionally
- Follow all health, safety, and sanitation regulations strictly
- Participate in training programs to enhance skills and knowledge
Kualifikasi
- Previous experience in the hospitality or food service industry is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic knowledge of food safety and hygiene practices
- Positive attitude and commitment to customer satisfaction
- Physical ability to stand for extended periods and perform manual tasks
- Willingness to work flexible hours including weekends and holidays
- High school diploma or equivalent education