Deskripsi Pekerjaan
Join PT Kochica Global Jaya as a Crew Outlet and become an integral part of our dynamic hospitality team! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our vibrant outlet environment. This full-time role offers competitive compensation (Rp 2.3M - 2.5M/month) based on experience and skills, with a warm welcome extended to fresh graduates. You'll work in a fast-paced setting where your dedication to service excellence will directly impact customer satisfaction and brand reputation. PT Kochica Global Jaya provides comprehensive training and growth opportunities for motivated team members. Enjoy a supportive workplace culture that values teamwork, innovation, and professional development. If you're passionate about hospitality and ready to start your career journey, apply today to join our award-winning team in Surabaya!
Tanggung Jawab
- Deliver exceptional customer service through friendly interactions and prompt assistance
- Operate POS systems efficiently and handle cash transactions accurately
- Maintain outlet cleanliness, hygiene standards, and organized displays
- Prepare and present food/beverage items according to quality specifications
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to ensure smooth daily operations
- Adhere to safety protocols and inventory management procedures
- Actively promote outlet products and services to drive sales
Kualifikasi
- High school diploma or equivalent (fresh graduates encouraged to apply)
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving abilities
- Ability to work efficiently in a fast-paced environment
- Basic computer literacy and comfort with POS systems
- Flexibility to work weekends, holidays, and shifts as needed
- Positive attitude and willingness to learn
- Prior hospitality or retail experience considered advantageous