Deskripsi Pekerjaan
Are you a data-driven professional looking to make a significant impact within the dynamic automotive industry? StaffKing Pte Ltd is proud to represent a leading multinational company seeking a talented CRM & Data Analytics Executive to join their team in the Central Region. This is a fantastic opportunity to leverage your analytical skills in a high-growth environment that offers excellent career progression and a competitive salary package.
In this pivotal role, you will be responsible for managing customer relationship strategies and transforming raw data into actionable business insights. You will work closely with cross-functional teams to optimize marketing campaigns and enhance customer engagement across automotive brands. The successful candidate will play a key role in driving data-driven decision-making, ensuring data accuracy, and reporting on key performance indicators (KPIs) to support the company's strategic goals.
Tanggung Jawab
- Manage and optimize CRM strategies for automotive brands to enhance customer retention.
- Analyze customer data and market trends to generate actionable business insights.
- Create comprehensive weekly, monthly, and ad-hoc reports for stakeholders.
- Collaborate with marketing and sales teams to align data initiatives with business objectives.
- Maintain data integrity and ensure accurate database management.
- Identify opportunities for process improvement within the CRM framework.
Kualifikasi
- Minimum 1-3 years of experience in CRM, Data Analytics, or Marketing Analytics.
- Bachelor's degree in Information Technology, Data Science, Marketing, or a related field.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data visualization software.
- Strong analytical skills with the ability to interpret complex data sets.
- Excellent communication skills to present findings to non-technical audiences.
- Familiarity with the automotive industry is a strong advantage.