Deskripsi Pekerjaan
Join Goldbell Group as a Customer Care Representative with Class 3 driving privileges and become an essential part of our dynamic team in the manufacturing, transport, and logistics industry. This part-time position offers a unique opportunity to combine customer service excellence with the specialized skills of a Class 3 driver, serving clients across Singapore's Central Region.
As a key member of our customer service team, you'll be the first point of contact for clients, providing exceptional support and resolving inquiries efficiently. Your Class 3 driving qualification enables you to assist with on-site customer needs, deliveries, and logistics coordination, making this role versatile and engaging.
Goldbell Group is committed to fostering a positive work environment where your contributions are valued. We offer flexible working hours for our part-time positions, competitive compensation, and opportunities for professional growth within our established company.
If you're passionate about customer service, possess a valid Class 3 driver's license, and seek a meaningful part-time role in Singapore's thriving logistics sector, we encourage you to apply. Contact us today to learn more about this exciting opportunity to advance your career with Goldbell Group.
Tanggung Jawab
- Provide exceptional customer service and support to clients via phone, email, and in-person
- Operate company vehicles with Class 3 license to deliver products and assist with logistics
- Resolve customer inquiries and complaints in a timely and professional manner
- Process orders, returns, and exchanges accurately and efficiently
- Collaborate with internal teams to ensure seamless service delivery
- Maintain detailed records of customer interactions and transactions
- Assist with warehouse operations and inventory management as needed
- Represent Goldbell Group professionally in all customer-facing interactions
Kualifikasi
- Valid Class 3 Singapore driving license with clean driving record
- Previous customer service experience in manufacturing or logistics preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize effectively in a fast-paced environment
- Basic computer literacy and familiarity with customer service software
- Positive attitude and problem-solving mindset
- Ability to work independently and as part of a team
- Flexibility to work part-time hours, including weekends if required