Deskripsi Pekerjaan
Join The Harvest Group as a Customer Data Processor and become an essential part of our dynamic hospitality team. In this role, you'll ensure data integrity while maintaining the highest standards of confidentiality and accuracy. Your disciplined approach will directly enhance our customer experiences by supporting seamless data-driven operations across our tourism services. We value team players who demonstrate exceptional responsibility in handling sensitive guest information and contributing to our reputation for excellence in Indonesian hospitality.
Tanggung Jawab
- Maintain and update customer databases with accurate information
- Process customer inquiries and data requests with precision
- Ensure compliance with data protection regulations
- Generate reports to support marketing and service decisions
- Collaborate with cross-functional teams to resolve data discrepancies
- Implement data quality improvement initiatives
- Support customer relationship management systems
Kualifikasi
- High school diploma or equivalent certification
- Minimum 1 year experience in data processing or customer service
- Proficiency in database management software
- Strong attention to detail and organizational skills
- Excellent communication in Bahasa Indonesia and English
- Ability to maintain confidentiality and handle sensitive information
- Proven track record of disciplined work habits
- Basic knowledge of hospitality industry operations